TrueData Testimonials - TrueData BlogTrueData Blog

testimonials

This is a note of appreciation for one of your support executives. Some time ago I had purchased a package from TrueData. However, there was a rare instance where for some reason there appeared to be issues since data was not reflecting in real time. I reached out to this support executive for the same. From the start it was evident that he was truly dedicated to solving this rare issue/problem. He showed tremendous time and patience to verbally understand the issue and had several sessions of remote access to understand the issue in depth. I must point out that the remote access sessions were aimed very specifically at troubleshooting the issue and trying out various scenarios and also going into depth to understand my system details as well as the versions of local software being used where the issue was being faced. He followed up diligently within the time period he had stated and tried a solution provided to him. Though this solution did not work at that point, he again spen...

Anonymous, Retail Trader ,

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The Cheetah Software is amazing!! The Support staff is very Friendly, Supportive and Knowledgeable. The software provides deep insights into the hidden details of complicated tools like Option Chain. Namely, the Derivative Tools are beyond surreal. I would recommend this to everyone who actually wants to make profit.

Sachit Bhatt, Trader ,

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The Customer Support is amazing!! The products are amazing from the top to bottom and back the employees of this company are amazing, so are the products... Reiterating the same thing twice perfectly depicts my satisfaction..

Sachit Bhatt, Trader ,

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Your company should be awarded for customer satisfaction for not only the support and professional service you provide, but also for the new features you guys provide. It's customer delight experience all the times. All the best 👍👍

Sachin Mankapure, Algo Trader | TrueData Market Data API Subscriber ,

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I use TrueData in AmiBroker and Ninja Trader 8. I have not faced any issue so far. It's very Smooth and Reliable. The Customer Support / Billing Team is very Courteous and Professional. Subscribed to EQUITY, F&O, and MCX Segments (Only a few might provide MCX data). All my needs are met at one place. Thanks TrueData and Kudos to the Entire Team.

Bharath RL, Trader ,

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I am very much impressed with both TrueData products and its services. Customer Support is amazing and been one of the best experiences I have ever had with a customer support in terms of knowledge and willingness to help. Upgrade is really simple and just button click making our life easier. Also, the data is highly accurate and reliable. Thank You very much, TrueData and Team!

Kiran, Trader ,

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"TrueData" - The Name itself speaks about the Core Values of the Company. TrueData is an Exceptional Data Vendor when it comes to Data Accuracy. Customer Service and Support has been above and beyond. Thank You TrueData!!

Anant Patil, Trader ,

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I am using TrueData services for over 3 years. It works perfect in Ninja Trader 8 software. New product Options Decoder is amazing! Changed my trading style. Customer Support Team is truly amazing! Always kind and responds patiently. In my simple words - Happy With TrueData.

Manickam, Trader ,

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Very reliable product. I find it a bit on the expensive side though. Their support team helped me a lot with smooth and quick installation to use the services.

Duhita D., Investor ,

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TrueData Positioning you for Profits! Really, is it? Wait, lets summarize what benefits TrueData is giving: Data Accuracy - Highly Accurate as per Exchange Real-Time + EOD Data - Same as other vendors. Online Customer Support - Instant - can't be compared. Mode of Working - Can run various Trading Application without any extra cost, not a single vendor apart from TrueData offering this feature so far. So, TrueData have every possible feature for trader and they are consistently working on giving an edge to the Traders.

Deepak, Trader ,

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TrueData's customer service is simply awesome. They reply to my queries as and when I text them and they make sure that it gets sorted the best way possible.

Ankit kishor, Trader and Investor ,

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TrueData is providing good Real-Time data and support team also help very nice, I am using their service from last 2 years onwards.

MURALI REDDY, Trader ,

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When buying a phone or any electronic device, what come to one's mind? How will be the after sales service? I am in love with the customer support of TrueData. They are quick, reliable, and have a virtue like gentlemen. I want to mention names here, but I can't. I found that the data feed is best in class. If you are skeptical, give them a ring, JUST BUY/INVEST in them and sit relax. Target is fruitful.

Duran Mondal, Fox Trader ,

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The data has been consistently very accurate. Also, Value for money (spent on the plans) is extremely high. Best is for last: The Customer Support Team is truly amazing. Taking few names is not fair because each and everyone I have interacted with have always been very kind and with utmost patience helped/guided/clarified in every instance of interaction. True meaning of "Customer Support" can be taught by bringing up the name of this team as an example. This makes it a deadly combination for me to continue subscribing to TrueData.

Arvind Gnanesh Raj, ,

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I have been using your F&O data feed for the last 3 years. Data quality is accurate and reliable (as per exchange), and always getting Excellent support. Now I have started using OPTION DECODER as well. It is really awesome and made my trade very easy and profitable. It is giving me very clear view of long build-up, short build-up and my confidence level has increased. My special thanks to Support Team and OPTION DECODER.

Raj, Trader (F&O) ,

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I have been trading for over 10 years and in these years used many trading software which need real time data. After taking service from one, I have settled with TrueData for more than 5 years for Real Time data feed for my trading Software. Their data Quality and Speed for using in multiple applications is really Good and their support team is excellent who go out of the way to solve any issues not only during Real Time Market but also during Holidays or Non Trading days. I Wish them All the luck and a Happy New Year for the service they have been giving to the traders . Also Looking forward for new ventures from TrueData in the Coming New Year like in the past.

Sandeep, Trader ,

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True; Itself a synonym of real.... It's as good as its name.... Service, Support and Satisfaction is the key of this company. All the best for future.... Keep it up!

Adarsh Kakkar, Trader ,

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I have been to many data feed providers and have now finally settled with TrueData. The speed and flexibility of using the data in multiple applications are simply outstanding. The entire team of TrueData are simple and honest people who are willing to go extra mile to address your support issues. They are very humble and ensures that the customers leave them on a happy note. Frankly speaking, they are always there to help and even on holidays they have helped me on email. Truly, they are TrueData and the data feed is excellent and they are always open to feedback and this attitude will take them to newer heights. Wishing them all the very best. Looking forward to a long and fruitful relationship.

Hemant Kumar Singh, Trader ,

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TrueData is the best data vendor out there. Very fast and reliable. The support team is very good, always up there for help. I am really happy using this.

Armaan Singh, Trader ,

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As they say data is new Oil, hence you need to have dependable source of data. Backbone for today's modern, tech-savvy trade is reliable data source. I would say TrueData is excellent data feed company with most reliable data feeds which lives up to the expectations. I am an Algo trader and use various platforms including my own platform and need was to find data feed provider who would seamlessly cater to our complex requirements. We also trade as a group and need customized data feed for our requirement. After talking to many data feed companies my search ends at TrueData. They made custom plan for our requirement very quickly and efficiently. I found TrueData team most courteous and professional. I would say its the best support team I have ever come across. They are very responsive and resolve your issues if any to your expectations. I would highly recommend TrueData as the services are at par with global companies and prices are much better vis-a-vis the values they deliver.

Sushil Raul, Algo Trader and Entrepreneur ,

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I am an Algo trader. For us, data is very critical. TrueData delivers agile, realistic, reliable, and clean real time data seamlessly. Our trading systems are stable coupled with TrueData. Thanks for your quality data services!

ASHOK DEVANAMPRIYA, Founder Director ,

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I am in habit of choosing the product/services which has very prompt and robust service support backup. I am happy that I have chosen TrueData. Every time in different type of problems easy or severe from technical point of view team true data is always at forefront to resolve the problems. Predominantly every time as I face problem, True data Team resolves it quickly and politely with smile on their face with sugar factory on their tongue and ice factory on their head. Resolved my problems in a jiffy at eleventh hour also they are ready to help thanks from bottom of my heart and kudos to Team TrueData

Sameer Hirlekar, Trader ,

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With a new version of Velocity, TrueData team has solved all the old issues and it is good to use at the moment!

Indrazith Shantharaj, Market Profile Trader, Best Selling Author, and Blogger ,

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I have to admit. TrueData is the best data vendor out there. The speed and flexibility of using the data in multiple applications are unmatched. Good Job TrueData team!

Vishal Mehta, Trader and Founder of Marketscanner ,

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The data is very accurate and good experience. What I liked most was the support provided by their support team. They are very patience, soft spoken & they go that extra mile to serve their clients. Till date I haven't seen such guys in support team. They are an asset to TrueData.

Anshul Jain, Trader ,

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I have been using TrueData services from past one and half years and till now I have not faced even a single glitch from the software (TrueData velocity) and data gets fed simultaneously to all my softwares (Ninjatrader 7, Amibroker and Excel sheet calculators) without any problem. That's why I recommended the use of TrueData Velocity to all my students after using and comparing TrueData with other data vendors in the market. I would also like to mention about the support services, which is exceptionally superior. Support team resolves all the queries asap and they regularly take feedback from their clients ensuring trust generation.

Bhavneet, Trader And Mentor ,

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Very good data , your support team members are very kind and has given very good service.

Dippak bhate, Trader ,

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Accurate and reliable data vendor, about your services I can just say - EXCELLENT!

Amit Singla, Trader ,

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Amazing, truly satisfied, keep going and growing like that till INFINITY... GOD BLESS YOU ALL!

Dr. Prakash Raval, Doctor ,

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I have great experience with TrueData support team, their service is Best.

Chintan Vaishnav, Trader ,

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I am an investment consultant with almost 3 decades of experience. I have dealt with various companies providing data feeds and charting platforms. None impressed me like TRUE DATA. Though my Journey with True data has started quite recently I feel I am with them for ages. I have been using their data feeds for Ninja Trader and have found to be consistent, uninterrupted and is truly real-time and they are really TRUE DATA. The support team is extremely understanding and supportive of the customer requirements. They go all out to solve our problems Kudos to the Team for their excellent work. With this commitment I am sure they will scale greater heights.

Chari S Ramesh, Consultant ,

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