invalid login

ashok kumar shared this problem 5 months ago
Not a Problem

morning whenever i open true data..it starts like invalid login..

please resolve

Comments (1)

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Hello Sir,

Reasons for Invalid Login message :-

1) You entered wrong login id. You may have put invisible spaces , before and after the login id.

2) You entered wrong password. You may have put invisible spaces , before and after the password.

3) You entered wrong Host IP.

4) Your firewall (Software or Hardware) does not allow Velocity to connect,

5) Admin rights have not been given to the software.

Request you to connect to our LiveChat support team and we would be happy to assist you with the same.

Kind Regards,

TrueData Team