MISSING DATA

jayant shared this problem 2 years ago
Solved

Sir i am a subscriber of your velocity optima service. From more than a week i am facing problem in Tick data and informed it to online support team.I have also subscribed to your TICK DATA Add on package. I am not getting tick data properly.


Today also missing data from 10 AM to 1.40 PM during market hour. I am attaching files for your reference.


kindly resolve this issue as soon as possible


Regards

Jayant

Email-jayantapratap@yahoo.com

Comments (1)

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Please connect with our Live chat support.


The way to handle Tick data is like this :-

  • Open the Velocity front end
  • Right Click on any symbol and click 'Update From Feed'
  • Select the symbol, date Range & Tick.
  • Allow Velocity to pull the Tick data from the server.
  • Once done, now go to your NinjaTrader7 Chart & 'Reload Historical data'
  • All the data will be there.

Please talk to our Live chat support if it is still an issue.